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"When this place opened I regularly came here for the good food but after my last ..."
"When this place opened I regularly came here for the good food but after my last ..."
READ THE COMMENTS!!
Located Off the Beaten path @ Stephanie & American Pacific in Henderson
The ONLY place in Henderson serving a Pork Tenderloin Sandwich
Upstairs there's a game room with limited seating a bar, pool tables,video games & Big Screen TV's
This Cadillac was hanging in the corner with a Big Screen TV in the middle-VERY COOL
15 miles from the Las Vegas strip this place claims to have Iowa Pork Tenderloin Sandwiches and since it's been more than 5 years
since we had one we were determined to make the drive. When we arrived it looked very promising a large crowd was gathering next door for the car show and once we entered the place had a very cool atmosphere with
TV's on every wall,classic 50's
boothes and all kinds of car memorabilia. Plus
theres a bar & game room upstairs. There was no wait & plenty of seating when we arrived at 6:00 pm. After we were seated , 20 minutes later a teenage waitress came to take our drink order, 20 minutes later she came back with the drinks and took our order. We ordered 4 sliders,Fried Cheese, Pork Tenderloin & Country Fried Steak Sandwiches. A little pricier than the menu we had found on the
interent but still fairly reasonable. While we waited for our appetizer we saw several disgruntled patrons complaining about the slow service & leaving. After an hour of waiting we still had NOT seen our waitress for a refill or explanation. There were at most 30-40 patrons in the place at this time. The people sitting across from us had to have waited 20 minutes for there bill and finally a
waitress brought them every unpaid check and asked which one was theirs, the man left exact cash for the check & voiced quite loudly to no one in particular he wasn't leaving any damn tip-for what? On 2
occasions while we were waiting with our EMPTY glasses on the edge of the table as a CLEAR sign we needed MORE to drink the waitresses would turn tail and run before they made eye contact and had to DO THEIR JOB!! Finally fed up with waiting for NO APPARENT REASON we decided to give up and go somewhere that actually serves their customers. We approached the waitress to find out what the problem was she laughed & said "it's crazy in here" with no apology or explanation for the ABSURDLY long wait. HELL we've waited an HOUR to get into a place with NO problem but an HOUR to see your waitress after you've ordered-NEVER and we eat out 3-4 times a week! To say it was BAD service is an understatement. We never had a chance to try any of the food but without a doubt there was NO way it would have been good enough to compensate for the
atrocious service. The only way I would recommend this place is if it were FREE & they were POURING booze down your throat while you wait. IF you are looking for a disrespectful smart mouthed teenager to give you SHIT this is your kind of place. BUT if you expect to get what your paying for Quality Food & Service you MOST definitely will NOT find it here. THIS PLACE SUCKS THE BIGGEST ASS IN ALL THE USA!!! DO NOT WASTE YOUR TIME OR MONEY!! Check back in 6 months and we'll see if its CLOSED!! We WENT to Chili's instead for some REAL FOOD & GREAT SERVICE!!
What the Review_Journal had to SAY
As the current general manager of the Hot Rod Grille I would like to invite you back in light of your enthusiastic review. I can assure you the current service standards of our restaurant do not reflect your comments presented here. None of the serving staff from that event still works for me and we have hundreds and hundreds of great comment cards from our customers. I enjoy reading your reviews as I enjoy reviewing restaurants myself and would love the chance to change your view of the grille. You can email me any comments at damon@hotrodgrillelv.com
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